Customized Services & Support
choose your plan
Weekly Status Reports
Custom Training Sessions
Support Your Admin
Dedicated MPM Expert
Guided Marketing Performance Services
Fiscal Year Rollover Assistance
Ongoing Communication Plan
Reporting & Analytics
Regular Stakeholder Assessment
End User Support
Ability to interface with industry experts on best practices
Account representative can fill administrator role if needed
Flexible and scalable pricing model
High quality custom services and deliverables
Access to knowledge of expert services and how it connects to your technology stack
Knowledgeable account representative who understands the needs of your organization
Dedicated individual who helps drive progress within your program
Quick turnaround times on advice, materials, and responses to give your organization
What does Q-Care Provide?
Help desk and solution support, ongoing project core team meetings, training (as needed) for end users, as needed advisory for future-state of a program, identify necessary platform changes and enhancements (i.e. reports, connections, fields, and views), work with end users and technology providers to resolve technical issues.
Does Q-Care take place of my administrator?
Q-Care offers both Admin Support and Admin Replace options. Q-Care Admin Support offers your current administrator an extra layer of support, so they can perform their job more efficiently and effectively. If your organization is currently looking for a new system administrator, check out our Q-Care Admin Replace option.
I don’t know what tier is right for my organization?
Our tiered approach is primarily based on how many marketers you need supported. However if you still need help choosing between tiers, we would be more than happy to assist you throughout the process. Call 402-392-4017 or email us at firstname.lastname@example.org.
How does Q-Care work?
Depending on your tier level, we set up weekly calls to discuss marketing technology advice and needs. We work hand-and-hand with your marketers to help you to reach higher levels of marketing maturity.